Email & Technical Support

Troubleshooting Your Email

I cannot remember my password.
Learn how to reset your password here or contact the Student Help Desk (student.helpdesk@edgepointedges.com) if you need further assistance. 

I have never logged in before.
Learn how to login to your new email account, by going to the Getting Started section on the FAQ page or read First Time Logging in to Your Student Email.

I cannot remember my username.
Your username is NOT your full email address. Your username is your 博天堂官方 student ID number. You can view your email address by logging onto WebRunner and clicking Personal Information then View and Update Address(es) and Phone(s).

Go to the Setting Up Your Email section on the FAQ page to learn more.

I do not know if I have an email account.
There is an easy way to verify you have an account, by logging onto WebRunner and clicking Personal Information then View and Update Address(es) and Phone(s) to view your email address.

Still having problems getting logged in?
Please give us a call at the student help desk number: 541-917-4630 (have your student ID ready) and we will be happy to help you and answer any questions you might have.

You may also email us with your question at student.helpdesk@edgepointedges.com. Please include your 博天堂官方 student ID.